OUR PROFESSIONALISM AND COMMITMENT TO CARE
Unlike other funeral homes, we take a great deal of pride in making certain that you are 100% satisfied with the services we provide to you. Every family receives our service guarantee, which simply states:
We believe the funeral service, which you have chosen, should be perfect in every way. If there is any part of the funeral arrangements with which you are not happy, you will not be charged for those particular items.
At the Welch Funeral Home you will never hear “We don’t do it that way.” or “It can’t be done at a funeral.” Every person is an individual with different thoughts on how services can be done. Our goal is to provide a meaningful and personalized funeral that will meet the needs of both you and your family, while celebrating the life of someone you love. We will help you prepare a meaningful funeral service for you or your loved one by combining both traditional ideas and values and new high tech innovations to assist your family to move beyond your loss and add to your grief recovery. When you call the Welch Funeral Home, you can be assured that both you and your family will be served with the dedication and professionalism that has become our funeral home heritage.
OUR COMFORTING SELECTION PROCESS
For most people, selecting a casket is often the most difficult part of making funeral arrangements. While most funeral homes overwhelm you by putting you into a room full of caskets, we show caskets in a “virtual showroom”. You will never leave the comfort of our arrangement office, as you will view caskets and vaults on a large screen. Families find this new presentation of caskets makes for a much less painful way of completing funeral arrangements.
OUR MEMORIAL VIDEOS
We offer a complimentary memorial video to every family. We ask that you bring us photos that best represent your loved one’s life. This video will play throughout your visitation hours. After the funeral, this video is given to the family on a DVD. It is the finest grief recovery tool in the industry today.
OUR MEMORIAL PORTRAITS
Every family receives a complimentary 16x20 portrait of their loved one. This beautiful keepsake is personally created from a photo that you give us.
OUR PERSONALIZED REMEMBRANCE CARDS
We will use photos you provide to personally design memorial cards for your family and your guests. The full obituary also appears on the back of the cards.
OUR AFTERCARE PROGRAM
We understand grief, and know that most people need help long after the funeral services are over. We offer an aftercare program that helps families deal with the difficult weeks and months following the funeral service. This program includes information on how to deal with death both during the year and also the holiday seasons. We also provide each family with helpful information on such things as estates, insurance claims, veterans benefits, and more.
OUR CHRISTMAS REMEMBRANCE DISPLAY
Holidays are undoubtedly some of the most difficult times after a loved one has died. It is important to keep your memories alive, even during the holidays. Each year, on Christmas Eve, we display a candle for each family whom we’ve had the privilege of serving in the past year. The candles burn from sunset on Christmas Eve through sunset on Christmas night. The candle is then given to the family.